Privacy Policy

Last Updated: March 30, 2025

JetFlow ("us", "we", or "our") operates the JetFlow.ai website and application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service, accessible at www.tryjetflow.com/terms.

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information ("Personal Information") may include, but is not limited to:

  • Email address

  • Name

  • Phone number

  • Billing information

  • Company/store information

  • IP address

  • Usage data

We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your subscription, and improving our services.

Store and Customer Data

When you connect your Shopify store to our Service, we collect certain information about your store, products, and customers to provide you with our email marketing automation services. This information may include:

  • Store metrics and analytics

  • Product information

  • Customer data (names, emails, purchase history)

  • Order information

  • Website behavior data

We use this information solely to provide our email marketing services, including the generation of AI-powered email campaigns, flows, and content. We do not sell this information to third parties.

Log Data

We collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provides information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.

If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.

Service Providers

We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties include:

  • Klaviyo (for email marketing integration)

  • Shopify (for store connectivity)

  • Payment processors

  • Analytics providers

  • Customer support tools

These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

International Transfer

Your information, including Personal Information, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your Rights

Depending on where you are located, you may have certain rights regarding your personal information, such as:

  • The right to access, update or delete your personal information

  • The right to rectification (to correct inaccurate information)

  • The right to object to or restrict processing of your personal information

  • The right to data portability

  • The right to withdraw consent

To exercise any of these rights, please contact us using the contact information provided below.

California Privacy Rights

California residents have the right to request information regarding the disclosure of your personal information to third parties for direct marketing purposes. To make such a request, please contact us using the information below.

GDPR Compliance

For users in the European Economic Area (EEA), we process your personal data based on legitimate interests in providing our services to you. When we process your personal data for marketing purposes or with your consent, you have the right to withdraw that consent at any time.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: hello@tryjetflow.com

By visiting our website: www.tryjetflow.com/contact